As we get older,we'd like to believe we've become more mature and serious about ourselves and lifes.
At this present moment i'm suppose to be sitting myself down to go through past year questions,instead i realised how dry and dreary my blog has become.I used to have people who'd faithfully read my blog on a daily basis...now even i don't visit my blog on a daily basis.
SO why not,indulge myself in some deviation thats quite fulfilling and update it?
Anyway,here are some things i've come to notice about the mass public that i deal with.They demand to be served VERY WELL at the doctors office, where on average you'd see 80 to 100 patients a day (Out Patient Dept), meaning in a span of 9 Hours (assuming you skip lunch) you are suppose to see 10-12 patients which means each patient gets on average 5mins of your time. During the span of which you aspire to give your best to them.
No seriously,i ALWAYS have a smile on my face when i deal with my patients...giving them the impression, that i'm still fresh as i was at 7.55 am that morning. SO then you get a fair deal of let downs, i.e: a young girl with multiple non-specific complaints that have no corelation what so ever, so you can either a) treat symptomatically, or b) get several tests done to ascertain you are doing the right thing. i usually choose (b), once they realise i'll need to put them through the ordeal of drawing blood, they'll come clean and say..."i just a day off"
At this point...i usually take a deep breathe and say, sure...next time just walk in and say i need the day off and DON'T LET ME WASTE 10 MINUTES LOOKING FOR A CAUSE WHICH I WOULDN'T FIND...10 minutes which belongs to a patient with heart failure perhaps?
Well,with all that discounted,i have patients who walk in after waiting for half an hour (according to turn) and start screaming at the top of their lungs-
"What the hell is this? i'm a tax payer! i pay you YOUR salary!...how dare you make me wait for half an hour?"
And this guy had a cold, and was too cheap to buy some benedryl and panadol from the pharmacy which would've costed him RM12 and no time wasted.
See what i like about these people is that, they are the biggest bigots walking on the face of earth, they'd badger someone in the service industry for making them wait 30 minutes (not on purpose) but would not question the 'politician' or the 'ADUN' when things aren't delivered for 8 years.
I love Malaysians, especially the ones who pay me my salary.
When the next patient walked in, i still had a smile plastered on my face...and that patient didn't know if he was seeing the same doctor who delt with the earlier patient.
Anyway, as cowardly as Malaysians are...after collecting the benedryl,piriton,panadol and thymol gargle, the tax paying citizen walked in to say, 'jangan salah faham doktor, saya tak berapa sihat'...
Of course, i nodded with a smile.
Give Out What You Want Most To Come Back.
I started off this entry with something totally different and now i'm here, my attention span's too short. No regrets being in the service industry though, i'm learning something new everyday.
I guess,i don't take things too seriously...i still see the humor in al of this...i mean, imagine how stupid that guy would've felt when he realised i didn't react to his temper?
You've gotta love life!
1 comment:
In my dept., patients wait the whole morning to get examined.
Last week, one man in his 50s stood at the door and said in a sarcastic tone (not anger) that he had waited for 3 hours, when can he see a doctor.
Our chief said you aren't the only one, so wait. He didn't get checked until an hour later. Well, it was a Monday.
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